Privacy Policy
Last updated: May 15, 2026
DarkPoolStockFlow ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website at darkpoolstockflow.com and our application at app.darkpoolstockflow.com (collectively, the "Service").
Please read this policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect information you provide directly to us when you:
- Create an account or start a free trial
- Complete a subscription payment
- Contact us for support
- Communicate with us via email
This information may include your name, email address, and payment information (processed securely by Stripe — we do not store your card details).
We also automatically collect certain information when you use the Service, including:
- Log data (IP address, browser type, pages visited, time and date of visit)
- Device information
- Usage data and feature interactions
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the Service
- Process transactions and manage your subscription
- Send you transactional emails (account creation, billing receipts, password resets)
- Respond to your comments, questions, and requests
- Monitor and analyze usage and trends to improve the Service
- Detect and prevent fraudulent or unauthorized activity
- Comply with legal obligations
3. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Stripe: for payment processing. Stripe's privacy policy is available at stripe.com/privacy.
- Service providers: third parties that help us operate the Service (e.g., email delivery, infrastructure hosting), who are bound by confidentiality obligations.
- Legal authorities: if required by law, court order, or to protect the rights and safety of our users or the public.
4. Data Retention
We retain your personal information for as long as your account is active or as needed to provide the Service. If you cancel your subscription, we may retain certain data for up to 90 days for legal and business purposes, after which it is deleted or anonymized.
5. Security
We implement industry-standard technical and organizational measures to protect your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.
6. Cookies
We use cookies and similar tracking technologies to maintain session state and analyze usage patterns. You can instruct your browser to refuse cookies, though some parts of the Service may not function correctly as a result.
7. Third-Party Links
The Service may contain links to third-party websites. We have no control over and assume no responsibility for the content or privacy practices of any third-party sites.
8. Children's Privacy
The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you become aware that a minor has provided us with personal data, please contact us immediately.
9. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data
- Object to or restrict certain processing
- Data portability
To exercise any of these rights, contact us at support@darkpoolstockflow.com.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "last updated" date. Your continued use of the Service after any changes constitutes acceptance of the new policy.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at:
DarkPoolStockFlow
Email: support@darkpoolstockflow.com